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HMRC and Fujitsu have agreed a two-year extension to the Managed Desktop Services contract,...
Digital.ai has expanded its strategic partnership with Scaled Agile. The newly expanded partnership...
New product helps improve end-user experience by empowering organisations to manage the operational...
New business metrics for Cisco Cloud Observability enable customers to significantly enhance...
Global technology provider Arrow Electronics has signed a distribution agreement with Puppet, a...
Ivanti Neurons for ITSM leverages Interactive Neurons powered by AI/ML to recommend and self-heal...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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