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Drata has introduced its Third-Party Risk Management (TPRM) offering, empowering customers to...
PagerDuty has launched new capabilities and upgrades for the PagerDuty Operations Cloud.
WPP has launched HEX, a studio that combines AI, immersive experiences, and creative capabilities...
New research from Towards Maturity uncovers how high performing learning organisations are...
BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...
ServiceNow’s planned acquisition of Armis aims to expand its market position and add capabilities...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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