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Enhanced channel offerings increase visibility, streamline operations and help deliver world-class...
TCS strengthens its alliance with Aviva by expanding its policy administration services, embracing...
New survey reveals only 12% of today’s enterprises have fully transitioned to modern tools.
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Acquisition enables Unisys to offer advanced capabilities for addressing the rapidly-growing...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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