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AI-driven data: preparing for a zero-trust future

Gartner report finds that, by 2028, as AI data proliferates, organisations will shift to a...

AI for backup management

Revolutionary SaaS platform allows IT professionals to free up time for more productive tasks...

Wealth management company Charles Stanley moves service management to the Cloud

Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...

Delivering cloud business insights

Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in...

ServiceNow and OpenAI expand enterprise AI collaboration

ServiceNow has expanded its collaboration with OpenAI to integrate advanced AI capabilities into...

Cognizant and ServiceNow form strategic partnership

Cognizant's industry expertise and solutions, including the AI-led Cognizant Neuro®️ suite of...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service