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Despite security concerns, organisations are advancing with AI deployment, underscoring governance...
CrowdStrike unveils its latest identity security solution, designed to protect the full hybrid...
The UK insurer NFU Mutual will migrate its systems to the Guidewire Cloud Platform and adopt...
Your.Cloud acquires Comm-Tech to enhance TICTS sector expansion in the UK, marking a strategic move...
UK IT teams face growing alert fatigue, impacting operational resilience as teams aim to mitigate...
Leading global tire manufacturer and longtime JDA customer deploys JDA Sales & Operations Planning...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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