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New Relic’s service level management experience helps developers, operators and executives...
Node4's report reveals a severe shortage of IT professionals in mid-market firms, primarily...
Park Place Technologies has appointed Ian Anderson as Senior Director, Channel Sales, EMEA.
Solgari and Cognizant team up to streamline procurement and deployment of customer engagement...
Fluke Corporation introduces AI-driven enhancements to eMaint CMMS/EAM, aimed at streamlining...
Opens up a new dimension of monitoring for IoT environments.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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