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Kyndryl has expanded its collaboration with Google Cloud to support businesses in modernising...
Canals has launched AI tools designed to support processes across wholesale distribution, including...
Litera unveils cutting-edge updates to its Foundation Platform, integrating AI-powered tools into...
iManage has appointed Ryan Begin as Vice President, Technology Partnerships and Ecosystem Strategy,...
AI is being used alongside existing DevOps practices, with reported impacts on testing processes...
New business metrics for Cisco Cloud Observability enable customers to significantly enhance...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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