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IT Management + Service

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Opsview launches new software monitoring platform to combat the rise of IT outages

Opsview Monitor 6.0 will allow businesses to enjoy far more effective IT performance through...

IT monitoring budget increases after COVID-19

This first edition, conducted among 600 IT professionals, confirms the strategic importance of IT...

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...

ServiceNow and Qualtrics combine to deliver next-generation experiences

Strategic partnership also creates new IT Management solutions to help IT teams deliver more...

BMC to acquire Compuware

Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a...

Gartner predicts strong growth in worldwide IT spending by 2026

Gartner forecasts a $6.08 trillion IT expenditure for 2026, marking a 9.8% growth from 2025....
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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