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Automation, self-Service, and SLAs are keys to ITSM efficiency

Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for...

Alteryx expands Google Cloud partnership for AI analytics

Alteryx and Google Cloud team up in a partnership that aims to enhance BigQuery's accessibility,...

Automating planning, provisioning and compliance

Matter, a cloud-automation and management platform for seamless enterprise deployments, has...

ConnectWise unveils major new developments

Next Generation of ConnectWise unveiled with new Asio unified platform, launch of the next...

Cognizant to acquire Linium

Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in...

Opengear further simplifies IT management complexity

Opengear has introduced two new advanced offerings. These innovative solutions will simplify...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service