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New IT platform unifies the business user experience and improves operational efficiency by...
Deal will see the Now Platform implemented to support Asda’s 140,000-strong colleagues improve...
SUSE achieves Leader status in Gartner's Magic Quadrant, showcasing its strategic strengths in...
Snow fortifies its ability to deliver complete technology intelligence with Embotics’...
Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise...
Softline Group Northern Europe and HDI Group become the first two organizations certified.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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