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Cognizant is set to acquire 3Cloud, enhancing its Azure and AI capabilities for enterprise AI...
Birmingham City University partners with Exponential-e to implement a cloud-based communications...
Digital.ai has expanded its strategic partnership with Scaled Agile. The newly expanded partnership...
Ivanti, the company that unifies IT to better manage and secure the digital workplace, has...
LogicMonitor’s 2019 IT Outage Impact Study finds 38% of IT decision makers in the UK expect to...
ICS.AI’s SMART Programme Supports Efficiency and Savings for UK Public Sector Organisations.
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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