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The double-edged sword of AI: opportunities and challenges for IT teams

As AI eases manual burdens for IT teams, it simultaneously brings added pressures and...

Wipro establishes Applied AI Center of Excellence for Claude models

Wipro enhances enterprise AI capabilities by launching an Applied AI CoE for Claude models, aimed...

AI orchestration: the strategic shift in enterprise operations by 2026

A recent report by Zapier highlights the pivotal role AI will play in shaping enterprise operations...

Waracle expands European presence with HackSoft acquisition

Waracle acquires HackSoft to expand its European footprint and enhance its digital expertise.

Paessler strengthens product leadership with new Chief Product Officer

Paessler appoints Mav Turner as Chief Product Officer to strengthen its focus on IT and OT...

Gartner 2024 Hype Cycle for Emerging Technologies highlights developer productivity, total experience, AI and security

The 25 disruptive technologies to watch on the Gartner, Inc. Hype Cycle for Emerging Technologies,...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service