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Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an...
BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service...
Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help...
Gartner forecasts a 7.9% rise in IT spending in 2025 amid ongoing AI initiatives, despite an...
DataOps approach reduces release cycles from days to minutes.
New research from Towards Maturity uncovers how high performing learning organisations are...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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