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GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
Industry leading network traffic analysis technology and services now available to Ignition...
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OCI services now coupled with ServiceNow’s IT Operations Management (ITOM) Visibility, enabling...
Progress Software launches MarkLogic Server 12, enhancing generative AI with groundbreaking...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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