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Enterprise cloud complexity makes IT performance extremely difficult to manage

Digital transformation, migration to the enterprise cloud and increasing customer demands have tech...

Future of SecOps: era of cyber resilience in face of unprecedented workforce transformation

CyberRes’ annual State of Security Operations study indicates 79% of SOCs increased adoption of...

Automating service desk processes

With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service...

Fast Trak suspension system for efficient on-site installations

Fast Trak is a prefabricated suspension solution supporting mechanical and electrical installations...

Auvik launches Partner Program

Tiered program offers resellers a streamlined, profitable experience through Auvik’s...

Remote monitoring and management partnership

Lansweeper, provider of the IT asset management solution of the same name, has announced its new...

Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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IT Management + Service