Thursday, 13th December 2018
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How smart cities can underpin our drive to a sustainable world

Sustainability is a powerful force for positive change in our world; one that is driving transformation, innovation and improvement across all aspects of society. No longer limited to conserving natural resources, sustainability now encompasses a range of challenges including urban growth, transportation, carbon footprint and even work-life balance. As the world’s population is expected to increase by an estimated 33% before 2050, and with nearly 70% of those people living in urban environments,...

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The future of retail: personalised AI-driven customer ‘extra-periences’

The future of retail lies in customer-centric applications of smart technology, artificial intelligence (AI) and new, emerging technologies such as virtual and mixed reality, biometrics and omnichannel ecommerce experiences. By Anil Gandharve, VP and head of Retail, CPG and Manufacturing, Mindtree.

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Finding success in an automated world

The age of automation is upon us, with Artificial Intelligence (AI) transforming our personal and professional lives. At home, asking Alexa to order goods and give us the weather forecast is quickly becoming the norm, and at work, some of us now find ourselves collaborating with robot colleagues, or co-bots. By Alexander Rinke, co-founder and CEO, Celonis.

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AI - what's it all about?

By Matt Watts, Director of Technology and Strategy, NetApp.

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Is your automated technology a threat to customer relationships?

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication with the customer is making their journey much more efficient and streamlined. But is that really the case or are companies just putting a barrier between them and their customers? By Neil Hammerton, CEO,...

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