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Global retail giant N Brown Group partners with Interact

Leading multichannel retailer N Brown Group – whose brands include JD Williams, Simply Be and...

Ki to launch in 2021 as standalone, fully digital syndicate

Brit and Google Cloud collaborate to launch Ki, the first algorithmically driven Lloyd’s of...

Widening gap between organizations benefiting from digital trust and those losing out

Enterprises doing “good, but not great” when it comes to implementing digital trust, according...

Rising customer expectations makes “exceptional” the new service baseline

New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...

Innovation constrained by lack of support, budget and skills

Survey shows organisations plan to overcome stakeholder skepticism and resource shortages with...

All change for technology priorities

AppDynamics has released a special edition of its global research study, The Agents of...
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