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Resilience in the face of adversity: Driving business success with CX maturity

By Peter Lorant, Chief Operating Officer at Zendesk.

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To realise transformation requires a cultural change

  • Published on 16 Mar, 2021 in

For many people, Jimi Hendrix is considered the best guitarist in the world. His ambidexterity undoubtedly played a big role in his success. By Carsten Rust, Senior Director Digital Transformation EMEA, Pegasystems.

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Three tips for creating outstanding digital customer experiences

  • Published on 16 Mar, 2021 in

By Greg Ouillon, Chief Technology Officer EMEA at New Relic.

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Test, test and test some more – The importance of DR testing!

By Justin Augat, VP of Marketing at iland.

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Accelerating MLOps requires a mindset shift

  • Published on 16 Mar, 2021 in

There aren’t any hotter topics in the software development world than machine learning operations, or MLOps for short. By Kai Hilton-Jones, Senior Director of Solutions Engineering EMEA, GitHub.

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Enterprise multi-cloud: what needs to change in 2021

  • Published on 16 Mar, 2021 in

In this new wave of cloud adoption, we are witnessing a rapid increase in multi-cloud models as a growing number of enterprises seek more choice for their data and workloads. No single cloud model can fit the diverse requirements and workloads across different business offerings. By Michel Robert, CEO of Epsilon.

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Latest Video

How to Adopt an AIOps Strategy: CA Interview with Chris Kline

CA Technologies’ Chris Kline shares how to adopt an AIOps strategy in a DevOps world. Chris shares how AIOps enables a move away from siloed operations management and provides intelligent insights that drives automation and collaboration for continuous improvement. Since AIOps leverages big data, data analytics and machine learning to provide insight and enable a higher level of automation, no longer does IT Ops need to depend extensively on human operators for the management tasks that modern infrastructure and software require.

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