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Expert Opinions

NEWS
How to Ensure Your Chatbot Will Make and Not Break Your CX

With voice technology becoming more and more mainstream, an increasing number of businesses are turning to chatbots to streamline their customer services and decrease costs. While chatbots as customer service agents are gaining ground, businesses still need to overcome a series of challenges when...

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NEWS
New design and installation practices for fibre cabling

Demand for cloud services is driving innovation in fibre and connectivity. As the hunger for bandwidth and services grows, the demand for fibre that can handle external and internal traffic in today’s hyperscale data centres is increasing. As new installation practices challenge designers and...

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NEWS
Make an impact in the real world with Digital Twins

Models so accurate they’re a digital twin of the product you’re creating can help you throughout the design and development process. 1D models can help you determine the best architecture for your multi-physics system, 3D models can help you design into the details, and testing can help you...

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NEWS
AI - what's it all about?

By Matt Watts, Director of Technology and Strategy, NetApp.

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NEWS
Preparing for SDN—now that it’s here

Software-defined networking (SDN) has been hyped for years, but today many signs point toward one...

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NEWS
Hyper-Convergence delivers the best of Cloud and on-premises infrastructure

Although organizations are moving more applications and services into the cloud, certain workloads...

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NEWS
Sizing up email threats for your business

No matter the size, all organisations are at risk of being the next target of a cyber-attack....

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NEWS
Is your automated technology a threat to customer relationships?

We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an...

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NEWS
How to streamline the deployment and management of your POP sites

In recent times, many organizations are building out their own Internet points of presence (POPs)....

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NEWS
Overcoming the identity crisis – how effective customer identity resolution is powering a more insightful customer experience

Richard Foster, UK Managing Director at LiveRamp discusses how identity resolution is changing the...

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NEWS
More speed less satisfaction – why faster is not always better in ecommerce delivery

By Matthew Robertson, Co-CEO, NetDespatch.

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NEWS
The workplace provides the perfect fit for wearables

By Rufus Grig, CTO, Maintel.

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Videos

Why cybersecurity is no longer just technical: the rise of human risk management

In this interview, Aaron Watts, Chief Channel Officer at usecure, explains why people, not just technology, are now the primary target for cyberattacks. He explores how MSPs can balance automation with...

Mind the gap - addressing the risk of shadow AI

Oliver Simonnet, Lead Cybersecurity Researcher at CultureAI, discusses the findings of the company’s The State of Enterprise AI Usage: The Illusion of Control report, which reveals a growing gap between how...

Webex launch at Gamma: a partner-led approach explained

In this interview, Will Morey, Managing Director at Gamma, discusses the company’s Webex launch, including how a partner-led pre-launch shaped the offering, the influence of MSP demand, and how the platform...

Apprentice celebrates data centre success

Laura Allwood, now a fully qualified Project Manager at Arcadis, outlines her journey from Apprentice Project Manager to her current role - along the way obtaining a degree in Construction Management and...

News

Spectra Logic and Geyser data launch tape-as-a-service in London

Spectra Logic and Geyser Data launch their first European tape-as-a-service deployment in London, expanding regional options for long-term data archiving.

Shift toward digital autonomy in the EU

Fear of vendor lock-in is a top factor for moving to open source, up 68% this year compared to last year’s report.

Tenable reveals OT asset discovery engine for cyber exposure management

Tenable has released a new OT asset discovery tool designed to support organisations in identifying and managing cyber-physical systems with reduced operational overhead.

11:11 Systems’ Johnny Carpenter named 2026 CRN EMEA Channel Leader

CRN UK, a brand of The Channel Company, has included Johnny Carpenter, VP of Channels and Alliances EMEA, in the 2026 CRN® Channel Leaders EMEA list.

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