Expert Opinions

You have a remote workforce – what now?

Published in Digital Business

The pandemic caused an abrupt shift to the way we work and is expected to have implications for years to come. The biggest impact was on businesses that had to pivot to remote working. By Jay Turner, Vice President, Development and Operations at Console Connect by PCCW Global.

NEWS

The new era of digital experience management

Published in AIOps Digital Business

Throughout the past year, the series of lockdowns and continued uncertainty have brought new focuses under the spotlight. Indeed, the pandemic has not only led to a preoccupation with public health, but has also dramatically altered the way people work, live and interact, with digital experiences...

NEWS

Moving from a traditional to dynamic public cloud infrastructure

Published in Cloud + MS Infrastructure Platform Security Storage

Just as there’s no “perfect” cloud set up that works for all businesses, there’s no single way to move from a traditional to a cloud infrastructure. By Darren Purvis, Cloud Architect, Brightsolid.

NEWS

Transforming enterprise system moinitoring

Published in AIOps IT Management + Service

Adding new monitored elements is a long and complicated process. Even the most highly trained and experienced teams find it difficult to sustain consistent observation and service levels across the SAP installation with its accompanying dissimilar system elements. By Heiko Mannherz, Chief...