Technology is released into the hands of consumers through two distinct ways. Arguably, the right way is to take time to polish the product before it hits the market, however, the most popular way is to release early, release often. Led by tech giants Apple and Microsoft, this philosophy is tied to building a brand following by putting innovation at the forefront. It sounds like a win-win; businesses are able to launch more products, more frequently and consumers receive digital breakthroughs as they arise. If there is a bug in the software, an update is launched to fix it and, likewise, if there is new feature requirement. The business is able to essentially conform to the user’s needs as they evolve. This all sounds well and good, but is there a trade-off?
By now, we’ve all heard the horror stories tied to data breaches and cyber-attacks that have resulted in many European companies receiving penalties in connection with GDPR. As companies subsequently take proactive measures to improve cybersecurity, simultaneously, the number of organised hacking groups are increasing and their tactics are getting bolder. When innovation takes priority over user’s security, people are put at risk. In this new digital age is the fast-tracked route to market still savvy enough?
Apple as Food for Thought
In late August 2019, it took Apple a week to release an emergency fix to a vulnerability allowing malicious hackers to take control of all Apple desktop and laptop computers, mobile devices (iPhone, iPad, and iPod touch) and also TV set-top boxes that are running the latest version of the company's software. Hundreds of millions of users internationally were placed in a compromising position by Apple. There is an ethical and legal obligation for all products, tech or otherwise, to be fit for purpose. Whether its hardware or software, if its material or codebase is faulty and in due course puts users at risk, the onus is on the manufacturer to rectify any wrongdoings.
More innovation means more threats
Now is the peak of technological disruption and this exciting period is expected to last throughout the next decade, as new innovation rapidly emerges and gets introduced into society. Let’s take a look at some of the latest advancements: artificial intelligence; virtual reality; cloud computing; strategic automation; internet of things; voice search; facial recognition; 3D printing; robotics; drones; blockchain; autonomous vehicles; smart buildings... the list goes on and on. Innovation is improving lives and transforming how business is conducted. As technology changes, so does the realm for hacking. When cloud storage was released, hackers rejoiced as more valuable details were accessible on the internet, making their ‘jobs’ easier. All of these recent tech innovations provide new gateways for hackers to connect and explore the ins and outs of its users. Without layers of security, that’s on par with the capabilities with these hackers, users’ data will be an open book.
Cybersecurity skills gap
There is a general digital skills shortage globally, and cybersecurity skills are a particular challenge, since the role profile constantly changes to reflect breakthroughs in new technology and user requirements, as well as laws and legislation. This means the cybersecurity workforce needs to constantly be re-educating themselves and tweaking their approach to mitigating risks before they arise. And what one organisation deems cybersecurity, another will weigh heavily on the other side of the spectrum. The terms ‘cybersecurity’ and ‘threats models’ can often be subjective. There aren’t any formal qualifications for cybersecurity or trade governance and, like most of the tech industry, there is a lack of diversity.
Security Software Developer
Malware-attacks reached an all-time high at 10.52 billion last year, according to the 2019 SonicWall Cyber Threat Report. And with this many threats, it’s no surprise that organisations are being breached at an unprecedented rate. Up until recently, many leading tech companies were solely reliant on their coding teams to build resilient systems. However, as hackers become more proficient and the consequences of launching vulnerable systems more stringent, the need to add an extra layer of cybersecurity is essential. System architects can no longer keep with the pace of innovation and be on the defence. Specialist developers and analysts are increasingly being introduced to utilise security-friendly scripting language skills and have a good level of knowledge around APIs. For each phase of the software development lifecycle, they include security analysis, defences and countermeasures so as to end up with strong and reliable software. They’re also actively upskilling architects to code in new ways and approach solutions differently.
The role of an ethical hacker
Cybercriminals are not just tapping into loopholes, they have sophisticated skills and a high level of intelligence capable of decrypting some of the world’s most advanced systems. Their coding concepts are lightyears ahead of the average coder, and they’re fuelled by criminal gain. The best way to outwit a hacker is to join them, or at least think like one. Ethical hackers know how to find and exploit vulnerabilities and weaknesses in various systems—just like a malicious hacker. In fact, they both use the same skills however, an ethical hacker uses those skills in a legitimate, lawful manner to try to find vulnerabilities and fix them before the bad guys can get there.
An ethical hacker’s role is similar to that of a penetration tester, but it involves broader duties. They break into systems legally and ethically. This is the primary difference between ethical hackers and real hackers—the legality. Ethical hackers are usually brought in to review systems after they’ve been hacked to showcase vulnerabilities, or before a product is launched to ensure it is fully ready for the public.
As digital leaders, we're in a position of power and with that power comes responsibly; to manage the risks that come with the rewards of innovation. At Dept, global digital agency, we understand advances in digital technology, particularly in the fields of AI, machine learning and IoT, will continue to unlock a wealth of new services, industries and business models. With the change, however, comes a need for trust. Digital transformation is built on a foundation of trust of which cybersecurity is an important part. If cybersecurity is considered at the start, digital transformation can actually improve a company’s security posture and not detract from it.