Six Degrees’ Enterprise Cloud propels travel industry service provider out of the technology trenches

“Working with Six Degrees has enabled us to get out of the tech trenches, so to speak,” said Mark Ruttledge, Director at 7r Group. “Over the years, I had become an honorary member of the IT team dealing with regular IT issues because we were stretched so thin internally, but since beginning work with Six Degrees I can get back to thinking innovatively about the big picture items that are important to the company.”

 

Originally established in 1998 to provide, implement and maintain IT services, 7r Group now delivers unique cloud-based solutions for both travel agencies and the organisations they support in the Travel Management Company (TMC) market. 7r Group provides proprietary systems to help TMCs improve efficiencies, reduce operating costs and provide unique selling points to differentiate their clients’ business. 7r Group also provides advice and direction on IT infrastructure, systems design, implementation and maintenance to support their clients’ cloud-based solutions.

 

As 7r Group has grown, it has diversified its portfolio: from supporting legacy hardware and maintaining physical sites, through to delivering a completely hosted model. It became apparent that the company either needed to invest in drastically expanding its IT headcount, or find a trusted provider who could support them in continuing to provide leading solutions for the travel industry.

 

Key factors that made Six Degrees an ideal fit for partnering with 7r Group:

 

• The comprehensive solution Six Degrees could deliver that encompassed a broad range of products and services.
• Six Degrees’ investment in cutting edge technology.
• The company’s expertise within the consulting services market.

 

To support the growth of its business, 7r Group selected Six Degrees’ Multi-Tenant Enterprise Cloud solution. Six Degrees provides two cloud platforms, one for 7r Group’s IT Management Support network and one to host their ‘7rOpenBook’ Customer Reporting product. These platforms give 7r Group flexibility to manage their cloud resources and scale upwards and outwards whenever they need to - only paying for what they use.

 

The managed service that Six Degrees delivers allows 7r Group to focus on its core business objectives to innovate and improve the services that it offers to clients, as well as giving the company the flexibility required as its business grows.

 

Additional benefits include:

 

• Successfully diversify its portfolio of services
• Grow its customer base without increasing head count
• Maintain and increase profit margins