Leicestershire Police rolls out NetMotion Mobile Performance software

NetMotion Software has shared details on how Leicestershire Police is using their software to achieve greater operational efficiency and better service to the public.

  • 5 years ago Posted in
The Leicestershire Police experience with NetMotion’s software began trying to resolve a specific connectivity problem for their field investigators. The investigators work across a very rural area and when the cellular network access drops below 3G, the entire connection fails.  According to Andy White, Information Systems Analyst at Leicestershire Police, “We were running Citrix over a different VPN, and it wasn’t doing what we wanted. We were sending out tablets that had additional aerials attached to boost the signal enough so that Citrix would stay alive. Citrix itself is quite robust, so the fact that we were having problems gives you an indicator of how bad it was getting.”

 

Leicestershire Police needed a partner that could cope with the drops and glitches in network access. They trialled NetMotion’s software over two weeks and ultimately went live only a month later which highlights the huge difference it made. With overall retention of the connection being much better, they could use all of their applications purely over NetMotion Mobility.

 

Leicestershire Police now uses NetMotion MPM software to run their full desktop environment over all sorts of networks: 2G, 3G, 4G, Ethernet, Wi-Fi, ADSL. The workforce has the full flavour of what they can do back at base; everything they need is at their fingertips. All the core systems are fully usable out in the field and through the back office, they have access to the 999 emergency systems, reporting, and all the Home Office software as well, enabling them to talk to London and do full crime investigations.

 

In light of how seamlessly NetMotion’s MPM solution works, Leicestershire Police implemented NetMotion’s software across their organisation enabling officers to remain securely connected in the field, in headquarters, roaming between offices, within offices and home. Within the next six months they plan to add another 500 users bringing them up to a total of 4,000 - every officer in the force and every user will be issued a laptop or tablet with NetMotion installed.

 

“I can’t really say enough about how much it’s changed the way we do things here,” says White. “It allows our users to be completely agile. We’re not tied down to any location anymore, we can be anywhere at any time, at the drop of a hat. You can imagine the impact, in a force that has to be reactive to things occurring. Work that had to be done at base can now be completed in the field.”

 

Now that more officers and staff are fully mobile-enabled and that there is greater officer presence in the field, this will ultimately offer a far better service to the public. And in time when police are required to do more work with less budget, NetMotion is enabling greater officer productivity, while allowing organisations to better leverage the technologies they already have.
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