Proact’s commitment to the ASP program follows its investment in the FlashStack certification. Proact, Pure Storage and Cisco offer a FlashStack converged infrastructure “datacentre-in-a-box” solution providing storage, compute and networking in a single solution. FlashStack is a pre-validated design utilising technologies from Pure Storage, Cisco and VMware.
“Across Europe, Proact provides support to its customers; offering a cost-effective, single-point-of-contact service delivered using ITIL principles from Proact’s 24x7 Network Operations Centres. Proact has designed this service to deliver the highest quality support, which places emphasis on ownership and successful fault resolution. Our multi-skilled and certified technicians help customers achieve their service level goals through faster diagnosis and problem resolution,” said Sales Director for Proact UK, Martin Thompson. “Pure Storage quickly established themselves as a market leader in the flash storage market place and it’s a testament to our early adoption and continued commitment to Pure Storage that we have invested in their ASP and FlashStack programs. We have realised the benefits of Pure Storage by adopting the technology ourselves to underpin elements of our own cloud services business.”
“We are pleased to have Proact join our Authorized Support Partner Program. Adding distinguished partners like Proact helps us achieve our mission of delivering storage that customers love and guarantees that we exceed customer expectations,” said Ben Savage, EMEA Head of Channels and Alliances at Pure Storage. “The ASPs receive the same in-depth training as our internal support team to ensure that customers will always receive the highest quality of support. Additionally, Pure Storage technology is now being integrated with Proact’s Managed Service platform, which provides more options for our customers.”
Becoming a member of the Pure Storage ASP Program offers partners increased revenue opportunities while becoming a trusted advisor to their customers. It creates more support options for the customer to choose from and increases simplicity by providing a single point of contact for any support needs.
