KEMP controls, monitors and diagnoses across all hosting platforms

KEMP Technologies has released KEMP360, designed to help customers simplify and streamline application delivery management across all hosting platforms from the data centre and private cloud to IaaS, PaaS, hybrid and public clouds, including Microsoft Azure, AWS and VMware. KEMP360 supports the optimisation of application delivery across the traditional enterprise, while also supporting organisations migrating to virtualised and cloud environments.

IT complexity an obstacle for IT professionals

Ipswitch has published the findings of recently completed research into how IT teams are managing the increasing complexity of their applications and infrastructure. Respondents overwhelmingly feel that today’s IT environments are very complex – and that growing complexity is making it more difficult for them to do their jobs successfully.

Hosting providers falling short on customer service, with ‘bad experiences’ commonplace

Poor customer experience is commonplace within the web hosting industry, according to research published today by managed cloud hosting company, Hyve.  Despite over 90% of survey respondents saying that customer service is ‘important’ or ‘very important’, 38% report they have been on the receiving end of a ‘bad experience’ with their provider in the last 12 months.