IT complexity an obstacle for IT professionals

Ipswitch has published the findings of recently completed research into how IT teams are managing the increasing complexity of their applications and infrastructure. Respondents overwhelmingly feel that today’s IT environments are very complex – and that growing complexity is making it more difficult for them to do their jobs successfully.

Hosting providers falling short on customer service, with ‘bad experiences’ commonplace

Poor customer experience is commonplace within the web hosting industry, according to research published today by managed cloud hosting company, Hyve.  Despite over 90% of survey respondents saying that customer service is ‘important’ or ‘very important’, 38% report they have been on the receiving end of a ‘bad experience’ with their provider in the last 12 months.

The Green Grid secures new Chair of EMEA Leadership team

The Green Grid has appointed Emerson’s EMEA Data Centre Optimisation Program Manager, Simon Brady, as Chair of the EMEA Liaison Working Group. With over 20 years experience in the data centre industry, Simon looks to bring his expertise to drive Green Grid expansion in EMEA and strengthen the region’s voice at the international level.